Privacy Policy | SmartStack Moving Bins
SmartStack Moving Bins Logo

Privacy Policy

Last updated: July 27, 2026

SmartStack Moving Bins ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit smartstackmovingbins.com or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Full name, email address, and phone number
  • Delivery address and service location
  • Booking and appointment details
  • Payment information (processed securely through Stripe)
  • Communications you send us via forms, email, or SMS

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm bin drop-off and pickup appointments
  • Process payments and send invoices
  • Send booking confirmations, delivery notifications, and reminders
  • Send promotional offers and service updates (with your consent)
  • Respond to inquiries and provide customer support
  • Improve our website and services

3. SMS / Text Message Communications

By providing your phone number and checking the SMS consent box on our booking form or chat widget, you agree to receive text messages from SmartStack Moving Bins. These messages may include booking confirmations, delivery updates, appointment reminders, and (if separately consented) promotional offers and discounts.

  • Message frequency: Varies based on your booking activity and preferences.
  • Message & data rates may apply depending on your carrier and plan.
  • To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages will be sent.
  • To get help: Reply HELP to any message or contact us at [email protected].
  • We do not share your phone number with third parties for their own marketing purposes.
  • Opting out of SMS will not affect your ability to use our services.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted service providers who assist us in operating our business (e.g., Stripe for payments, scheduling platforms), solely for the purpose of providing our services. All providers are required to keep your information confidential.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function correctly.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment data is encrypted and processed securely through Stripe.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at [email protected] or call (540) 336-1857.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: